In Episode 1, we see that the pandemic has caused many types of daily communications to move online. However, many people seem to be rather dissatisfied with online communication and they are hopeful for the return of face-to-face communication at the end of the pandemic. As I mentioned I don’t think we can wait that long and online communication may very well be here to stay anyway. As promised, we are going to look into online communication in terms of three areas, with the acronym FIC, starting F for Focus in this episode.
One of the complaints about online communication is related to distractions. It is argued that people are distracted by the happenings in their surroundings, at home or anywhere else, when they are having an online communication scenario, regardless whether it is a meeting or a training. Sure, that's probably true.
On the other hand, when we are in a face-to-face meeting or in a face-to-face training, won't we get distracted? Think of it just 2 years ago. Haven't we seen a meeting room or a training room with participants having laptops in front of them? Many were probably going through their emails or even surfing the net. How about smart phones? Have you seen people falling asleep?
There are factors that distract us, be it online or offline, anyway. Hence, the issue of distraction is perhaps not so much about online or offline. Perhaps the content and the style of delivery of the communication are the more important factors? In fact, one can argue to the contrary in terms of focus. When we are present in an external environment for a meeting or a training in person, we might have been distracted by the action of other attendees in the room or some people walking in and out to take calls.
When we set up an online call, we have the liberty to choose a space where there is minimal distraction; we are less likely to be distracted by the actions of other attendees, unless we intentionally pin and enlarge every attendee's image one by one!
I would say that Online or Offline, one can be focused or one can be distracted. So, I don't think having online as the communication method is the issue. We shall look into the other two aspects in subsequent episodes. Until then, stay FOCUS…
Continue with Episode 3: https://www.wisdomwoods.academy/index.php?route=blog/article&article_id=118
Coach K
Passions: Academic Success, Business, Career, Chinese Classics, Education, Emotional Management, Leadership, Research, Strategies.
A proud father of 3 daughters with 3 degrees, including a Master of Science, a Bachelor of Laws and a Bachelor of Commerce (Hons), Coach K retired from being a CEO of a multi-million group of companies to pursue his passion in education and learning. Equipped as a Certified Trainer for HRDF, a Certified NLP Trainer for the American Board of NLP (ABNLP), a Certified Hypnotherapy Trainer for the American Board of Hypnotherapy (ABH), a Certified Time Line Therapy® Master Therapist for the Time Line Therapy® Association (TLTA) and a Certified Coaching & Mentoring Professional recognized by the ICF, he founded Wisdom Woods, an academy which offers learning programmes for children and adults, as well as coaching and research services.
He is also an adjunct faculty member of several tertiary Institutions for MBA and Professional Qualifying Examination programmes, as well as being active in community services, being the Chairman of the Kwang Hwa Alumni Society, the Divisional President of Division II, AK Corps. St. John Ambulance Malaysia, the President of the Penang Symphony Society, the Secretary General of the Society of Logisticians, Malaysia and an Industry Advisory Panel member for Disted College Business School.
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