High Impact Conversation
Status: Completed
Have you had to face crucial but challenging conversations? How was it?
Did you achieve the purpose of your conversations?
You would want an outcome that has some impacts on the subject matter that you want, wouldn't you?
Let's learn a structured model, with 3 phases and 9 steps, which will turn those challenging but important conversations into a high impact conversation, be it face to face or online. The framework can be generally applied to the following high impact conversations:
- Work coordination discussion.
- Presenting a proposal.
- Career conversation.
- Performance management.
- Handling complaints.
- Performance Improvement Plan.
- Work alignment.
- Managing disputes.
- Motivating disgruntled personnel.
- Delivering not so good news.
- Useful feedback.
- Negotiations.
Dates: 13 & 14 Sep 2021
Register NOW: https://forms.gle/XmdMPfRx7FtoQn4T9
#Please ignore the 'BOOK NOW' button below to enjoy promotion.
Trainer Info
Coach K Trainer
MSc (MUST), LLB (UWA), BCom (Hons) (UWA), PMJF, PDF, DTCF (Lions), FLogM, CMILT,
NLP Master Trainer, Coach Trainer (ABNLP), Hypnotherapy Instructor (ABH),
Master Time Line Therapy® Trainer (TLTA), Certified Trainer (HRD Corp), LCIP, FDI, CGL (Lions)
Trainer Coach
Language: English, Mandarin, Malay, Cantonese, Hokkien
Passions: Academic Success, Business Leadership & Management, Career Development, Dreams Realization, Emotional Management & Relationship, Family & Parenting, Goal Realization, Habit Cultivation, Strategies and Research.
Awarded Guang Ming Daily Heroes' Award (Education) in 2024, Asia Top Coach by Diamond Star Award in 2023 and Lion of the Year by Lions Clubs International District 308 B2 in 2021, Coach K is a proud father of 3 daughters with 3 degrees, including a Master of Science, a Bachelor of Laws and a Bachelor of Commerce (Hons), Coach K retired from being a CEO of a multi-million group of companies to pursue his passion in education and learning. Being an internationally recognized Coach & NLP Trainer for The American Board of NLP (ABNLP), a Hypnotherapy Instructor for The American Board of Hypnotherapy (ABH), Master Time Line Therapy® Trainer and a TTT Certified HRD Trainer (HRD), he founded Wisdom Woods, an academy which offers learning programmes for children and adults, as well as coaching and research services.
He teaches and coaches children and adults in the area of academic success, business leadership & management, career development, decisions & strategies, emotions & health, family, relationships & parenting, goal realization and habit cultivation.
Having been a Group CEO, COO and GM for several companies, he has accumulated experiences in starting and managing companies in a variety of industries, including logistics, software engineering, property development, business consulting and education.
He is equipped with:
- Master of Science (MUST)
- Bachelor of Laws (UWA)
- Bachelor of Commerce (UWA)
- NLP Master Trainer (ABNLP)
- NLP Coach Trainer (ABNLP)
- Hypnotherapy Instructor (ABH)
- Master Time Line Therapy® Trainer (TLTA)
- Train-The-Trainer (HRD)
- Fellow of The Society of Logisticians, Malaysia (LogM)
- Chartered Member of The Chartered Institute of Logistics & Transport (CILT)
- First Aid Trainer (SJAM)
- Lions Certified Instructor Program (Lions)
- Faculty Development Institute (Lions)
- Certified Guiding Lion (Lions)
He is also active in community services:
- President, Penang Symphony Society
- Global Leadership Team District Coordinator, Lions Clubs International District 308 B2
- Club Advisor, Lions Club of Penang Island New Century
- Coach, Penang Youth Development Corporation (PYDC) Panel Coaches
- Chairman, SJK(C) Kwang Hwa Sungai Nibong Alumni Society
- Deputy Secretary, Penang State Chinese School Alumni Liaison Association
- Section Head, Penang State Chinese School Board Liaison Association
More about Coach K: https://ezmalaysia.news/2021/06/03/coachk/?fbclid=IwAR1XtzI7Nw8KPbvP3riqTy2bE1JAfC46DjVyQOG9jYAb9IVJd0Pkfy0ky30
Descriptions
There are all types of important conversations we are faced with, especially at our workplace. Many people shy away from such conversation as best they can, often sacrificing an important outcome that could have been achieved. If you are holding a leadership or management role, often you have no choice but to face crucial but challenging conversations head on. However, such conversations need not be so painful. We have developed a structured model where you can learn to use in many types of conversations to achieve the outcomes that you want and we label this positively as 'High Impact Conversations'. In other words, you should start with the mindset of wanting to achieve a high impact outcome from the important conversations you will be having.
The framework can be generally applied to the following high impact conversations:
- Work coordination discussion.
- Presenting a proposal.
- Career conversation.
- Performance management.
- Handling complaints.
- Performance Improvement Plan.
- Work alignment.
- Managing disputes.
- Motivating disgruntled personnel.
- Delivering not so good news.
- Useful feedback.
- Negotiations.
Who should Learn:
- No prerequisite.
- Leaders or managers leading a team in any organizations.
- Professions or people who have to handle crucial conversations at their workplace, including customer service, complaint handling, sales and support etc.
- Any individual with the desire to upgrade your communication skills in such important conversations.
What You Will Get:
- A structured model to handle high impact conversations.
- Learn 3 phases and 9 steps before and after a conversation.
- Learn how to prepare for such conversations, mentally, emotionally and strategically.
- Learn how to begin, carry on and end a conversation.
- Learn techniques to connect and understand the person in the conversation.
- Learn techniques to enhance your influence in a conversation.
- Learn what you can do if you do not achieve your goals in a conversation.
- Adding
techniques to enhance the effectiveness for online conversation.
- Learning booklet.
- Proper certificate.
- Accumulate credits towards NLP Practitioner Certification.
How:
- Online.
- Taught by an Internationally Certified Trainer.
Where:
- Wisdom Woods® or Zoom.
When:
- 13 & 14 Sep 2021 @9.30am - 5.30pm.
START having GREAT conversation NOW: https://forms.gle/XmdMPfRx7FtoQn4T9
/NLP%20Certification%202021-430x520.jpg)
